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Frequently Asked Questions
This is a (growing) list of questions about the StormCel Animation line of products. If you
have a question that is not in this list, please feel free to contact is
at StormCelAnimation@verizon.net.
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How can I contact your company?
We can be reached by email at StormCelAnimation@verizon.net.
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How many times can I use your footage for commericial puropses?
Unlike some stock footage, you are licensed to use our products a many times as
you wish for commercial purpopses. The only exception is that you may not repackage
our product and sell it as part of another clip art/stock footage product or for use
as clip art/stock footage.
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I would like to include your clips as part of another product(such as clip art or other
software). How can I do this?
Please contact us by email at StormCelAnimation@verizon.net so we can arrange the
appropreate license.
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I would like a set of custom video clips created for a project. Can you help me with this?
Please contact us by email at StormCelAnimation@verizon.net so we can discuss your project and see if we can help.
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I get strange colors when I view your video clips. What's the problem?
You may be experiencing video hardware acceleration issues. You can check this by reducing the
hardware acceleration settings for you video driver. In Windows™ right click on an empty area of the desktop
and select Properties (In Vista™ select Display Properties). Go to the Settings
tab and select Advanced. A new dialog will pop up. Select the Troublehshoot
tab and reduce the Hardware Acceleration setting. You may need to try several different
settings, based on your graphics card.
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I get no sound when I view your video clips. What's the problem?
You may be experiencing audio hardware acceleration issues. You can check this by reducing the
hardware acceleration settings for you audio system. In Windows™ select the Start
menu and select Settings, and then Control Panel. Locate
Sounds And Audio Devices and select it. In the Volume tab, you should see a
section called "Speaker Settings". Click the Advanced button. A new dialog will pop up.
Select the Performance tab. You can reduce the Hardware Acceleration setting
for your audio hardware on this page. You may need to try several different settings, based on your audio card.
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